# Support and licences

How to ask for help, what your licence covers, and third-party licences.

## Asking for help

Open a ticket from [your account](https://czappstudio.com/account/support). Include the output of `php artisan doctor` (it lists versions and server checks without secrets), sanitized errors, reproduction steps and the guide step that failed. Do not send credentials, employee records or production databases.

Installation, customization, infrastructure and mobile publication services are scoped according to purchased terms. This guide does not promise a support period or service entitlement.

## Buying and activating

Open Core HR is a commercial self-hosted product supplied with source code. Buy it from [CZ App Studio](https://czappstudio.com), then activate your installation from **Settings → Modules** in the product (see [Licences and activation](https://czappstudio.com/ar/docs/installation/activation)). Your purchases, licences and activations are listed in [your account](https://czappstudio.com/account).

Your licence terms are those of your CZ App Studio purchase. Third-party components retain their own licences.

## Credits

The product uses Laravel, React, Inertia, Flutter and dependencies in its Composer/npm/pub lockfiles. Retain their supplied notices. The dependency list is not a completed redistribution audit; release acceptance must confirm included assets and rights.