The Orders feature allows customers to review available plans and subscribe accordingly. Once a subscription is made, it appears in their order history list, facilitating future transactions. Super Admins gain a clear overview, as they can easily view the status of all customer orders.
STEPS FOR CUSTOMER TO ADD PLAN (offline request) #
- Login to the Customer Panel.
- From the Dashboard, navigate to Available Plans.
- Click “Subscribe” option of desired plan
- A “Choose Payment Method” pop-up will appear for your review.
- Customers can add additional users to their plan if needed.
- Then click “Pay Offline” option
- The offline request will send to the super admin for review.
- Once your request is approved, you can proceed with the transaction.
NOTE: There are other online payment gateways that don't need direct super-admin approval to make payments.
STEPS FOR STATUS APPROVAL #
- Login to the Superadmin panel, Select “Offline Request” option.
- Under Action, click the “Eye Icon”.
- Choose the status (Approve or Reject)
- Add Admin Notes
- Then Click the “Submit” button.