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Open Core HR SaaS User Manual

8 articles

Customers 

Last Updated: July 9, 2025

Customers in the Super Admin Panel are the organizations that subscribe to your SaaS services. Initially, customers register with their email and password; upon authentication, they gain access to their dedicated customer panel. Super Admins can then manage detailed records for each customer company, including their subscription details, contact information, emails, and more. This comprehensive...

Orders 

Last Updated: July 9, 2025

The Orders feature allows customers to review available plans and subscribe accordingly. Once a subscription is made, it appears in their order history list, facilitating future transactions. Super Admins gain a clear overview, as they can easily view the status of all customer orders.  STEPS FOR CUSTOMER TO ADD PLAN (offline request)  NOTE: There are...

Domain Requests 

Last Updated: July 9, 2025

Domain Requests let your customers personalize their own custom domain to access the platform. Super Admins can easily manage these requests, with the ability to approve or reject custom domain submission. This feature boosts customer branding and provides a seamless, integrated experience.  STEPS TO REQUEST A DOMAIN  STEPS FOR STATUS APPROVAL 

Plans 

Last Updated: July 9, 2025

Plans empower Super Admins to define and customize the subscription offerings for your SaaS business. Super Admins can easily configure details such as price, duration, and modules for each plan. This flexibility allows for tailored service packages to meet diverse customer needs.  STEP TO ADD A NEW PLAN 

Users 

Last Updated: July 9, 2025

Super Admins have full control over user management within the Super Admin portal. They can easily view, create, and delete users to efficiently manage access to other administrators.  STEPS TO ADD NEW USER 

Addons 

Last Updated: July 9, 2025

The addons feature allows Superadmins to offer additional functionalities or services that extend the core features of the platform. Super Admins can purchase, add, and maintain the status of modules efficiently.  For the Addons Setup —> Click

Settings 

Last Updated: July 9, 2025

Super Admins are empowered with broad control, configuring General Settings like app name, phone country code, country, currency, and distance unit. They also manage various Payment gateway settings, including PayPal, Razor, Stripe, and Offline gateways. This comprehensive access ensures full platform control and customization, significantly enhancing efficiency. GENERAL    PAYMENT GATEWAYS 

Tenant Panel

Last Updated: July 14, 2025

The Tenant Panel is the dedicated interface for your customers, allowing them to manage their own organization’s HR operations. This panel provides access to the modules and features they’ve subscribed to, enabling them to onboard employees, manage attendance, leaves, and various other HR functions independently. For detailed information,

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