Communication
Give colleagues a private place to message each other inside Open Core HR. Start direct or group conversations and share files, photos, voice messages and locations.
Direct and group chat with files and reactions, plus voice and video calls, with history kept on your own server.
More about Communication and Microsoft 365
What you need
Made for Organizations that want staff conversations kept on their own server rather than in personal messaging apps.
Required products are added to your cart automatically. Anything you already own is skipped.
Continue to purchaseWhat you can do
Chat works on the web and in the mobile app’s Connect tab and needs an internet connection to send and receive. Messages are stored in your Open Core HR database. It is for colleagues only; it does not message customers or connect to WhatsApp or other networks.
Chat
Every update is a versioned, checksummed package. Download eligible versions from your account. View all releases
The first public release is being prepared. Purchases include every update released in the next 12 months.
Support
Standard support comes with your licence: we help you use the product and fix its bugs. Premium support is paid by the hour: our team does the work for you.
We answer your questions and fix problems in the product.
6 months come with every licence. Extend to 12 months when you buy, or renew later from your account.
Renew for $49.00 per 6 monthsOur team works on your installation for you.
Buy a support-hour package. We tell you how long the work will take before we start, and only the time used comes off your balance. Hours never expire.
From $34.95 per hourNo. Your licence is permanent and the software keeps working. You only lose the ability to open standard support tickets until you renew.
Renew standard support from your account for another 6 months, at any time. Or buy support hours when you only need help with one task. Nothing renews automatically.
Only when you want our team to do work that standard support does not cover, such as installing, customising, importing data or training. Many customers never need it.
No. We send an estimate of the time needed, and nothing is taken from your support hours until you approve it. Every use is listed in your account.
No. Unused hours stay on your account until you use them.
No. Updates give you new releases for 12 months. Support gives you help from our team. They are renewed separately, and neither one stops your software.
Yes. Choose a fixed-price installation plan, or use support hours. Setting it up yourself with an AI assistant and our guides is free.
Sign in, open Support in your account and create a ticket. You choose standard or premium there, and we tell you if a request needs the other one.
Chat
Open Chat on the web or the Connect tab in the mobile app.
Search for a colleague or create a group.
Send messages, files and reactions, and see when they have been read.
Not with Chat alone. Add the Calls add-on for audio and video calls between colleagues in the mobile app.
Your installed software continues to run and eligible earlier releases remain available. Renew when you want another year of updates; there is no automatic renewal.
Chat
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