Run Open Core HR as your own subscription HR service. Publish plans, let companies sign up for a trial, bill them and enforce user and storage limits from an operator console.
Plans with monthly and yearly prices, trial days, tax rate, included modules, and user and storage limits.
Public plans and signup pages with email verification, terms acceptance and optional reCAPTCHA.
A separate workspace for each company, with its own users, records, settings and files.
A customer billing page with plan, renewal dates, usage, order history and invoices.
Built-in bank transfer with customer proof upload and operator approval, plus first-period coupons.
An operator console for customers, plans, orders, coupons, refunds, trial extensions, suspensions and collections.
Where and how it works
SaaS runs every customer workspace in one installation and one shared database; it does not create separate databases or subdomains. Bank transfer is built in, and online payments need the PayPal or Razorpay add-on. Plan changes take effect at renewal, without proration.
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Every update is a versioned, checksummed package. Download eligible versions from your account. View all releases
The first public release is being prepared. Purchases include every update released in the next 12 months.
Support
Standard and premium support
Standard support comes with your licence: we help you use the product and fix its bugs. Premium support is paid by the hour: our team does the work for you.
Standard support
Included with your licence
We answer your questions and fix problems in the product.
Questions about how a feature works
Help understanding the installation and update guides
Fixing bugs in the product
Advice on security issues and the release that fixes them
How you get it
6 months come with every licence. Extend to 12 months when you buy, or renew later from your account.
Renew for $299.00 per 6 months
Premium support
Paid by the hour
Our team works on your installation for you.
Installing or updating the software on your server
Changing how the product works for your business
Server, email, domain and SSL setup
Importing or moving your data
Live calls, screen sharing and training
How you get it
Buy a support-hour package. We tell you how long the work will take before we start, and only the time used comes off your balance. Hours never expire.
From $34.95 per hour
Which one do I need?
“A report shows the wrong total.”
Standard support
“Where do I set up shifts?”
Standard support
“Please update my server to the latest version.”
Premium support
“Add a new field to the leave form.”
Premium support
“Import our employees from a spreadsheet.”
Premium support
“Train our team on a call.”
Premium support
Support questions
Does my software stop working when support ends?+
No. Your licence is permanent and the software keeps working. You only lose the ability to open standard support tickets until you renew.
What can I do when my 6 months of support end?+
Renew standard support from your account for another 6 months, at any time. Or buy support hours when you only need help with one task. Nothing renews automatically.
I still have standard support. Do I need premium support too?+
Only when you want our team to do work that standard support does not cover, such as installing, customising, importing data or training. Many customers never need it.
Will I be charged for premium support without agreeing first?+
No. We send an estimate of the time needed, and nothing is taken from your support hours until you approve it. Every use is listed in your account.
Do support hours expire?+
No. Unused hours stay on your account until you use them.
Is support the same as updates?+
No. Updates give you new releases for 12 months. Support gives you help from our team. They are renewed separately, and neither one stops your software.
Can your team install the product for me?+
Yes. Choose a fixed-price installation plan, or use support hours. Setting it up yourself with an AI assistant and our guides is free.
How do I ask for help?+
Sign in, open Support in your account and create a ticket. You choose standard or premium there, and we tell you if a request needs the other one.
Set your seller details, currency, bank transfer instructions and terms in Settings.
02
Create and publish plans with their limits and included modules.
03
Companies sign up, start a trial and pay, and you manage them from the operator console.
Questions about this add-on
Do I need a payment gateway add-on?+
No. Bank transfer is included, and you confirm each receipt before the paid period starts. Add PayPal or Razorpay only if you want automatic recurring payments through those providers.
What happens when my updates expire?+
Your installed software continues to run and eligible earlier releases remain available. Renew when you want another year of updates; there is no automatic renewal.
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