Keep your other systems in step with Open Core HR. Signed messages go to your HTTPS endpoints whenever an employee record is created, updated, suspended, deleted or restored.
Six employee events: created, updated, status changed, deleted, restored and permanently deleted.
HMAC-SHA256 signatures with timestamp and delivery ID headers for verification and de-duplication.
A signing secret per endpoint, shown once, with rotation that keeps pending deliveries.
Test deliveries and a delivery history with sanitized results.
Automatic retries after 1 minute, 5 minutes and 1 hour by default, configurable up to 10.
Public HTTPS destinations only; private networks, embedded credentials and redirects are refused.
Where and how it works
A super administrator configures endpoints on the web, and the queue worker and scheduler send the deliveries. Payloads carry work-profile fields only, never passwords, compensation or private details. Webhooks sends events out; it does not accept incoming data.
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Every update is a versioned, checksummed package. Download eligible versions from your account. View all releases
The first public release is being prepared. Purchases include every update released in the next 12 months.
Support
Standard and premium support
Standard support comes with your licence: we help you use the product and fix its bugs. Premium support is paid by the hour: our team does the work for you.
Standard support
Included with your licence
We answer your questions and fix problems in the product.
Questions about how a feature works
Help understanding the installation and update guides
Fixing bugs in the product
Advice on security issues and the release that fixes them
How you get it
6 months come with every licence. Extend to 12 months when you buy, or renew later from your account.
Renew for $29.00 per 6 months
Premium support
Paid by the hour
Our team works on your installation for you.
Installing or updating the software on your server
Changing how the product works for your business
Server, email, domain and SSL setup
Importing or moving your data
Live calls, screen sharing and training
How you get it
Buy a support-hour package. We tell you how long the work will take before we start, and only the time used comes off your balance. Hours never expire.
From $34.95 per hour
Which one do I need?
“A report shows the wrong total.”
Standard support
“Where do I set up shifts?”
Standard support
“Please update my server to the latest version.”
Premium support
“Add a new field to the leave form.”
Premium support
“Import our employees from a spreadsheet.”
Premium support
“Train our team on a call.”
Premium support
Support questions
Does my software stop working when support ends?+
No. Your licence is permanent and the software keeps working. You only lose the ability to open standard support tickets until you renew.
What can I do when my 6 months of support end?+
Renew standard support from your account for another 6 months, at any time. Or buy support hours when you only need help with one task. Nothing renews automatically.
I still have standard support. Do I need premium support too?+
Only when you want our team to do work that standard support does not cover, such as installing, customising, importing data or training. Many customers never need it.
Will I be charged for premium support without agreeing first?+
No. We send an estimate of the time needed, and nothing is taken from your support hours until you approve it. Every use is listed in your account.
Do support hours expire?+
No. Unused hours stay on your account until you use them.
Is support the same as updates?+
No. Updates give you new releases for 12 months. Support gives you help from our team. They are renewed separately, and neither one stops your software.
Can your team install the product for me?+
Yes. Choose a fixed-price installation plan, or use support hours. Setting it up yourself with an AI assistant and our guides is free.
How do I ask for help?+
Sign in, open Support in your account and create a ticket. You choose standard or premium there, and we tell you if a request needs the other one.
Add an HTTPS endpoint and choose its employee events.
02
Store the signing secret on the receiving server and send a test.
03
Monitor delivery history and rotate the secret when needed.
Questions about this add-on
Can I receive events for leave, attendance or other records?+
No. Webhooks covers employee account events only. Use Import & Export or your own integration for other data.
What happens when my updates expire?+
Your installed software continues to run and eligible earlier releases remain available. Renew when you want another year of updates; there is no automatic renewal.
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